Wednesday, 25 June 2008

Of Multicultural Offices

Have a look at this interview with Horacio Falcao from INSEAD on cross-cultural negotiation.

I found the points about overestimating and underestimating proximity in relationships particularly interesting - Horacio says that we often make too many assumptions when dealing with people from similar backgrounds and nationalities and this can end up costing us.  When dealing with those we perceive to be obviously different we take extra care to ensure we explicitly state everything up front, a valuable practice we can take foregranted when we strongly relate with the other party from the start.

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